When it comes to epoxy flooring, choosing the right contractor can make or break your project. The difference between a flawless, durable finish and a floor that starts peeling within months often comes down to the expertise and practices of the installer. In a city like Vancouver, where climate and high moisture levels can challenge concrete surfaces, it’s even more crucial to select a contractor who knows their craft.

At Prime Choice Flooring, we pride ourselves on delivering quality, durability, and customer satisfaction. In this guide, we’ll show you how to evaluate potential contractors, the questions you need to ask, and the warning signs that indicate you should look elsewhere.

Why Proper Prep Work is Non-Negotiable

One of the most critical aspects of epoxy flooring is surface preparation. Without proper prep, even the best epoxy products will fail. Unfortunately, some contractors cut corners, resulting in floors that peel, bubble, or delaminate within months. Here’s what you need to know:

The Gold Standard of Prep Work

Professional contractors like Prime Choice Flooring use industrial-grade grinders equipped with vacuum systems to mechanically profile the concrete. This process:

• Creates a rough surface for the epoxy to bond with.
• Removes contaminants like oil, grease, or previous coatings.
• Ensures maximum adhesion, which is crucial for long-term durability.

This meticulous process ensures that the epoxy doesn’t just sit on the surface but becomes part of the concrete, forming a seamless and resilient layer.

Red Flags to Watch For

If a contractor mentions acid etching or pressure washing as their primary prep method, run. These techniques are insufficient because:

• Acid Etching: Doesn’t roughen the surface enough for the epoxy to bond and leaves residue that can prevent proper adhesion. It also doesn’t remove contaminants like oil or grease effectively.
• Pressure Washing: Doesn’t roughen the surface enough for the epoxy to bond and leaves moisture behind, which can cause the coating to fail by trapping water beneath the surface.

When you work with Prime Choice Flooring, you’re guaranteed thorough, professional prep work every time. It’s the foundation of our commitment to long-lasting floors.

Questions to Ask Your Epoxy Flooring Contractor

To ensure you’re hiring a qualified professional, ask these critical questions. Knowing what answers to expect—and what answers are red flags—will help you make an informed decision.

1. What’s Your Surface Prep Process?

What to Look For:

• Industrial-grade grinding or shot blasting.
• Mention of dust containment systems.
• Assurance that all contaminants and coatings will be removed.

Proper surface prep ensures that the epoxy adheres effectively and prevents costly failures. Contractors who invest in high-quality prep work are focused on delivering durable results.

Red Flags:

• “We just pressure wash or acid etch the floor.”
• Vague or dismissive answers.

These shortcuts can lead to poor adhesion, bubbling, and delamination, turning your investment into a temporary fix rather than a long-term solution.

2. What Products Do You Use?

What to Look For:

• High-quality, commercial-grade epoxy or polyaspartic products.
• Details about the brand and specifications.
• Product warranties.

Top-tier products are designed to withstand heavy use, resist chemical spills, and maintain their appearance over time. A contractor who uses premium products demonstrates their commitment to quality.

Red Flags:

• “We use a generic epoxy from the hardware store.”
• Refusal to disclose product details.

Generic products often lack durability and may not perform well under real-world conditions. Contractors unwilling to discuss their materials may not prioritize quality.

3. Do You Offer a Warranty?

What to Look For:

• A clear warranty covering workmanship and materials.
• Prime Choice Flooring offers a 1-10 Year Limited Warranty, ensuring peace of mind.

A warranty reflects the contractor’s confidence in their work and their willingness to address potential issues.

Red Flags:

• “We don’t provide a warranty.”
• Exclusions for critical issues like peeling or moisture damage.

No warranty or limited coverage could leave you footing the bill for repairs if the installation fails prematurely.

4. How Do You Handle Moisture Issues?

What to Look For:

• Use of moisture barrier products before applying the epoxy.
• Testing for moisture levels in the concrete.

Moisture is a common cause of coating failures. Addressing it proactively ensures your floor lasts longer and remains visually appealing.

Red Flags:

• No mention of moisture testing or mitigation.
• Claims that epoxy itself acts as a moisture barrier (it doesn’t).

Failing to address moisture can result in bubbling, peeling, and mold growth beneath the surface, jeopardizing the integrity of the floor.

5. Can I See Examples of Your Work?

What to Look For:

• A portfolio of completed projects.
• Positive testimonials from satisfied customers.

Seeing past work allows you to evaluate the contractor’s skill and consistency. Testimonials provide additional assurance of their professionalism and quality.

Red Flags:

• No photos or references.
• Reluctance to provide contact information for past clients.

A lack of transparency about previous work could indicate inexperience or subpar results.

Best Practices for Epoxy Flooring Installation

A reliable contractor should follow these industry best practices:

1. Moisture Testing: Ensures the concrete is dry enough for epoxy application.
2. Primer Coats: Enhances adhesion and durability.
3. Multiple Layers: Includes a base coat, decorative elements (if applicable), and a durable topcoat.
4. Cure Time: Allows sufficient time for each layer to cure before applying the next.
5. Post-Installation Care Instructions: Provides guidance on how to maintain your new floor.

Prime Choice Flooring adheres to all these best practices, ensuring your floor not only looks great but lasts for years to come.

Warning Signs of a Subpar Contractor

Avoid contractors who:

• Offer significantly lower prices than competitors (it’s often too good to be true).
• Push for quick, one-day installations without explaining how they’ll achieve durability.
• Use high-pressure sales tactics to rush your decision.
• Don’t communicate clearly or professionally.

Low-cost or rushed installations often lead to premature failures, leaving you with additional repair costs and frustration. Professionalism and transparency are hallmarks of a trustworthy contractor.

Why Choose Prime Choice Flooring?

At Prime Choice Flooring, we go above and beyond to ensure our clients are thrilled with their epoxy flooring. Here’s why we’re Vancouver’s top choice:

Commitment to Quality

• Expert Prep Work: Industrial-grade grinding for flawless adhesion.
• Premium Products: Only the highest-quality epoxy and polyaspartic coatings.
• Warranty Protection: Backed by a 1-10 Year Limited Warranty and a satisfaction guarantee.

Customer Care

• Transparent Pricing: No hidden fees.
• Clear Communication: We’ll guide you through every step of the process.
• Personalized Solutions: Custom finishes and designs to suit your space.

Local Expertise

As a locally owned and operated business, we understand the unique needs of Vancouver homes and businesses. Whether you’re dealing with a damp basement or a high-traffic garage, we’ve got you covered.

Transform Your Space with Prime Choice Flooring

Choosing the right contractor for your epoxy flooring project doesn’t have to be overwhelming. By asking the right questions and knowing what to look for, you can ensure your investment is in good hands. At Prime Choice Flooring, we’re dedicated to providing durable, beautiful floors that stand the test of time.

Ready to get started? Contact us today for a free quote:

• Phone: 778-513-9968 or 778-628-1193
• Email: info@primechoiceflooring.com

Let’s transform your concrete floors into something extraordinary.